Privacy Policy

Last updated: 8/8/2025

1) What data we collect

We collect personal information necessary for membership registration, service provision, and legal compliance. This includes account details (name, email, phone), login credentials, identification and visa-related documents, payment and transaction records, service usage logs, IP address, browser/device information, and cookies. Optional information may be collected with your consent to provide personalized services.

2) How we use your data

Your personal information is used to verify identity, provide and improve services, process applications and payments, prevent misuse, fulfill contractual and legal obligations, respond to inquiries, and send important notices. We process your data only within the scope you have consented to or as permitted by law.

3) Sharing and transfers

We do not share personal information with third parties without your consent, except when required by law. When outsourcing processing to service providers (e.g., cloud hosting, analytics, customer support), we do so under contracts that require secure handling of your data. If data is transferred abroad, appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied. We never sell personal data.

4) Retention period

We retain personal data only for the period necessary to fulfill the purposes for which it was collected, or as required by law. Examples: (1) Membership records: until withdrawal of membership or settlement of related obligations; (2) E-commerce transaction records: 5 years. Upon expiration of the retention period, data is securely destroyed within 5 days.

5) Your rights

You have the right to request access, correction, deletion, suspension of processing, and withdrawal of consent regarding your personal data. Requests can be made via the contact details below, and we will respond promptly in accordance with the law.

6) Children

We do not knowingly collect personal data from children under the age of 13. If our services target children, we will provide a dedicated notice and obtain verifiable parental consent before processing their data.

7) Contact

Company: ecoentek inc. Website: https://ecoentek.co.kr Email: info@ecoentek.co.kr Address: 2F, 31, Gunik-ro 15-gil, Iksan-si, Jeonbuk-do, Republic of Korea (54658) Privacy Officer: Choi, Hyung Sun Phone: +82-63-731-0063

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